Shipping policy

Shipping Policy

Thank you for shopping with Codelogic. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed, shipped, or delivered on weekends or public holidays.

During high-demand periods, promotional campaigns, or holidays, order processing may take slightly longer. If there is a significant delay in processing your order, we will contact you by email.

Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery time may vary depending on your location, shipping method, courier service, customs clearance, and other factors outside our control. Delivery times are estimates only and are not guaranteed.

Shipment Confirmation and Tracking

Once your order has been shipped, you will receive a shipment confirmation email with tracking information, if tracking is available. Please allow some time for the tracking information to update.

Shipping Address

Please make sure your shipping address is complete and accurate before placing your order. Codelogic is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

If you notice an error in your shipping address, please contact us immediately at codelogicsales@gmail.com. We will try our best to update the address before the order is shipped, but we cannot guarantee changes after an order has been processed.

Shipping Delays

We are not responsible for shipping delays caused by courier companies, customs processing, weather conditions, public holidays, incorrect shipping details, or events beyond our control.

International Shipping

International orders may be subject to customs duties, import taxes, VAT, or other charges depending on the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping cost unless stated otherwise.

Codelogic is not responsible for delays caused by customs clearance.

Lost, Stolen, or Damaged Packages

If your order arrives damaged, defective, or incorrect, please contact us immediately at codelogicsales@gmail.com with your order details and photos of the package or product.

If a package is marked as delivered but you have not received it, please first check with your local courier, neighbors, or building management. We will assist where possible, but Codelogic is not responsible for stolen or misplaced packages after delivery confirmation.

Contact Us

For any shipping-related questions, please contact us at:
codelogicsales@gmail.com